Last Updated 07/07/2012
Services
Our customers appreciate services and deliverables which are "thoughtfully designed with busy professionals in mind™."
Building upon our 30+ year history, McKirchy & Company has the experience and the depth and breadth of capabilities to provide complete solutions. We have a history of performance as a true partner with our customers.
- Applications
- Assessments
- Competency Development
- Database
- Deployment
- Documentation
- Instructional Design & Content Development
- Media Development
- Organizational Learning Strategies
- Program Management
- Standard Operating Procedures (SOP)
- TQM Testing
- Adaptive Learning and Testing
- Corporate Policy Initiative Support
- Customer Education
- Government Regulatory Compliance Support
- High Quality, Detailed Briefings
- Knowledge Delivery
- Mission Critical Training
- Online Product Demonstrations
- Sales Training and Sales Support
- Scenario-Based Training
- Software Simulations
- Procedures Training
- Process Simulations
- Sophisticated Presentations Combining Text, Graphics, Animation, Video and Audio
- Question Bank Development
- Pre-tests, Practice Exercises, Practice Tests and Final Tests
- Reporting
- Focus team management
- Subject Matter Expert (SME) interviews
- Key business process and task identification
- Competency ordering
- Competency validation
- Web application development
- Data modeling
- Data collection interface and database design
- Live and static reporting
- Desk Reference, Tutorial, Short Course, Quick Start Class, Course & Assessment deployment on internet, intranet, custom portal and/or learning management system
- Embedded training system development
- Roll-out planning
- Help desk and end-user technical support
- Medium and long range support planning
- System documentation
- User guide development
- Online help development
Instructional Design & Content Development
- Learning objectives development
- Curriculum development
- Training management plan development
- Conversion of preliminary training concepts, PowerPoint presentations, instructor's notebooks, product specifications, process documentation, videos and other business documents to instruction
- Conversion of existing traditional classroom instruction, product support materials or process documentation to effective online learning
- Update of existing online learning, product support materials or process documentation
- Research
- Legal and regulatory citation integration
- Subject Matter Expert (SME) interviews
- Writing, editing, proofreading
- On-the-job learning tool development
- Instructional module and lesson development
- Training evaluation
- Interactive decision tree development
- Subject Matter Expert (SME) video recording
- Case study development
- Audio and video clip processing
Organizational Learning Strategies
- Needs Assessment
- Job Analysis
Business Case Development
- For each training intervention proposed, produce a return on investment (ROI) analysis
- Development and management of course pilot programs
- Development of communications plans and targeted communications in multiple media necessary to successfully roll out products
Evaluation
- Training evaluation management through Kirkpatrick Level IV
- Pre and post deployment usability assessments
Standard Operating Procedures (SOP)
- OP Policy, Process and Workflow Development
- Task, process and policy analysis
- Subject Matter Expert (SME) interviews
- Business process modeling describing what the organization does, step-by-step including key decision points, why the organization does the process, who is responsible and when and where activities are performed
- Decision tree development
- Research and write business standards/processes/procedures/policies capturing best practices
- Program workflow including form development, task completion, signoff(s) and performance support
- Unit testing by the developer to test elements work as designed
- Quality assurance testing to identify program “bugs”
- Bugs are addressed and returned to tester for verification
- Tester verifies the “bug fix” and marks it as resolved or resubmits it to developer
- Project manager checks the “bug fix” and closes the issue
- Process continues until all "bugs" are addressed
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